Simple and Efficient.
We believe that’s how Wall.fm should be for everyone. Our goal is to give you the perfect tool for the creation of successful social websites. As we all move another step closer to this accomplishment, allow us to introduce you to Wall.fm 2.0. It’s the familiar service with substantially improved user experience, including revamped look and feel, as well as thoroughly polished pricing strategy.
Click through the slideshow below to learn about the changes, or read the entire Wall.fm 2.0 Overview on a single page.
Let's see what's inside!
Once you are in, you are greeted by a new Dashboard, which lists all of your sites (and if you don't have any, just click on the link at the top of the page and set one up).
Three main tabs on the Dashboard are My Sites (currently open), My Account (where you can change account details), and My Balance (which we'll look into in a moment).
Without leaving the page you can also check Stats for each of the listed sites, see any custom Settings, or Upgrade your websites to a better paid option. The current plan, it's price and expiration date are listed next to each site. Let's click on that Upgrade button.
This is what we've referred to when talking about the polished pricing strategy. It was designed following a thorough data analysis of thousands of active Wall.fm websites, and after looking into the actual needs of their owners.
As you can see, now we have four plans:
- Starter ($10/Month);
- Pro ($25/Month);
- Ultimate ($150/Month);
Free Plan remains what it was, a limited free solution with most Wall.fm features unlocked, and no website members cap.
Disk Space and Bandwidth are now limited to 250 MB and 2.5 GB respectively. Our research shows that this is more than enough even for most advanced sites (90% of all current Wall.fm-powered websites use less than that).
Another great new benefit - Custom Domains are now available to everyone, even at the Free Plan level!
The new addition to the Upgrade lineup is the Starter Plan.
Disk Space and Bandwidth is quadrupled from the Free option, while webmasters can now Remove Wall.fm Ads and Install Instant Chat, something that was previously available only to Pro and Ultimate members.
In Pro Plan users will notice a further five-fold increase in Disk Space and Bandwidth from Starter option.
More importantly, our popular Monetization Pack (with membership levels, user credits, etc.) is now available at Pro level.
Basically, the new Pro is the old Pro+Ultimate, and is the optimal choice for running any kind of professional social network. Good news for previous Ultimate members - you’ll be getting all the benefits at Pro level for $5 less!
A steep price jump to Ultimate Plan ($150/Month) is easily explained. Unlike in the past, Ultimate membership is now really... well, Ultimate.
Boasting 20 GB in Disk Space, 200 GB in bandwidth, and Preferential E-mail Support with Guaranteed Response Time, among other benefits, this option is for those webmasters that needs things done immediately.
Once upgraded, Ultimate sites will be assigned special Wall.fm teams to overview and maintain day-to-day operations in accordance with webmaster's goals. You pay and leave all the work to us. Nifty, isn't it?
Oh, and these are not all the advantages of the new pricing strategy.
Among other things, we have also removed the confusing and mostly abandoned unit system, opting for a more direct and progressive generous disk space allocation and bandwidth distribution.
So, let's recap. Those members who used the old Ultimate plan will enjoy the same benefits for $5 less; Pro members can now use monetization options; Wall.fm Ad Removal and Instant Chat becomes available at the Starter level; and absolutely everyone can now use Custom Domains.
Enjoy (but don’t leave, there’s more)!
The upgrade process (which is now integrate into the dashboard) is also very intuitive now. Click the button for a chosen plan and select the Payment Option. There are three of them:
- A recurring subscription charged to your PayPal account;
- A one-time payment from your PayPal account;
- Withdrawal of requested amount from your balance;
See the number next to My Balance tab? That's how much money you currently have on your balance. Once you start running several websites, keeping score of the spending is always key. So what is that balance? Read on.
Your balance is the amount of money on your Wall.fm account. So, if you don't want to be bothered with PayPal every once in a while, just place some money on your Wall.fm balance in bulk, and it will be safe there as a reserve or deposit for use on all of your websites.
The page also lists all of your sites subscribed to paying plans, with the total monthly spending right next to them.
The Billing History link at the top takes you to a detailed transaction report, where you can see what amount was placed or taken off your balance, when it was done, and for what purpose.
Paying this way in bulk is another new benefit, since every new transfer to the balance will result in a Bonus, depending on the total amount of your monthly spending.
If you were previously subscribed to an Ultimate plan ($30/Month), you will be automatically resubscribed to the new Pro option ($25/Month). However, your recurring subscription will remain unchanged until you will do so manually. Until then, the extra $5 will not disappear and will be placed on your balance for future use.
Finally, we want to encourage everyone to use our improved Support Portal (support.wall.fm) in case you encounter any problems with the service. We are still in the process of updating FAQs, so just bear with us, as it’s a lengthy process due to the sheer amount of documents.
At the same time subscribers to Pro and Ultimate plans are entitled to a preferential bonus in the form of Premium Ticket Support.
Note, that you have to use the same e-mail address used during the initial Wall.fm registration. If you have registered at support.wall.fm with a different e-mail address, please take a moment to change it, to fully enjoy all support benefits.
This concludes our overview tour of Wall.fm 2.0. We hope you liked what you saw, and are as eager to try it out as we are excited to present it to you. If you have any questions about the new design or pricing system, feel free to drop us a line in the comments bellow or in the forum.